Now the forums claim to be moderated by the Scientific Council of the CDS. They have some guidelines.. no harassment, no libel, no lots of things.. BUT. Wow that is hard to moderate, and given that the members of the SC may actually be connected politically and have great motivation to make someone or break someone in CDS it may be asking too much altogether. For example, the SC members all know they can be impeached by a 2/3 vote of the RA so they may have a bit of incentive to be less than impartial if a RA member is disagreeing with them or questioning their actions.
So recently our Dean of the SC in CDS in a meeting said this:
Callipygian Christensen [09:36] You need to start
approaching this as if you are dealing with junior high kids acting out, not
adults working together
She was referring to something else .. but she did subsequent to the comment put in a thumbs up or down rating system in CDS which on day 3 made her the first ever official CDS forum Troll.
That's right the first ever "troll" of the CDS forums ended up being non other than the Dean of the SC herself.
That's right the first ever "troll" of the CDS forums ended up being non other than the Dean of the SC herself.
So this thing is called Reputation system or something. It seems more like a junior high popularity contest at best to me, and a new method to bully and ostracize at worst, with an inbetween result of giving a skewed message to the reading public. I suppose we all have to put up with biased media in the USA, Fox News or NPR, and if we all know this, then the ratings will have new meanings. The colors will mean more about who are aligned with than whether you are good or bad, no matter what the media outlet and those who control it want others to think.
This system can work in CDS, but in its form now IMHO its quite badly flawed. If the system is fully transparent and everyone can see who put what points to whom where and when and why .. then that is a great way for more people to easily give their opinions. I would applaud that system. The way the reputation system is set up now though, incentivizes something other than transparency and freedom of speech.
If citizens disagree with Cally's reputation system it hardly makes her a "troll". It would be nice if we can see who disagrees with her and why rather than calling her names. Calling people names is actually in violation of the moderation guidelines itself.
This system seems totally inappropriate to me in that the issues being brought up on the forums are often political in nature so of course sides will be taken. But more importantly, sometimes initial whistleblowers don't have much support in the early days of them pointing out issues such as government corruption at worst or minor hypocrisy ..
The need to improve a system is typically initiated from a "need" or a "flaw". Someone has to discover this need or flaw. Someone has to shed light on it. When people are unable to disconnect peoples actions and ideas from who they are, the whistleblower gets labeled as an attacker. If the discovery of a flaw in the system means that fixing that flaw would take something away from a person.. something like an unfair advantage, or any other kind of perk its not uncommon for there to be a move to "shut them up" by any means necessary. If the person shedding light on the flaw in a democracy we give more of a voice and credibility to the "popular" people isn't this skewing what people who are looking to the forums for information on how to vote?
The Dean of the SC is now the first ever legitimate, official "Troll" of the CDS forums.
And why the name "Troll"? Her message was not one the raters agreed with. Why would our system then call her names? We need a system that regulates how people approach the posting of ideas and stops them from online bullying ( moderators reviewing posts for breaking posting rules of the forums) not one that is a junior high popularity contest that ends up itself calling people names.
Our Dean of the SC Callipygian is on record as saying in a meeting that CDS citizens should be treated like junior high children. Is that what she was thinking ? I would like to believe she didn't mean for this experiment to turn out this way, for good intentions I give her ONE thumbs up.
But, I give a thousand thumbs down to the experiment.
EXPERIMENT FAILED !

I'm sorry, this was all my fault and definitely not intended! For the sake of an explanation, let me tell you again what went wrong: when configuring the reputation system, I noticed that you could add some images to each profile, and I thought it would be nice to add some cute owls, which I did quickly on Photoshop, in different colours (just like we have to show citizen participation, but I used different images). Each rank has a name or title, and these are generally humourous and not to be taken seriously, but because they weren't written on the profile — just the owl was showing — I never thought to change them. And when testing things out it never occurred to me to let the mouse hover over the image and see what was written! There were so many things to test when installing this system — many of which way more serious — that I overlooked the 'mouse hovering' completely (the instructions certainly never explained that this would happen!).
ReplyDeleteObviously I had absolutely no intention to engage in name-calling (you should have seen the names of the other ranks, 'troll' is actually the least offensive in the list) or to give people a way to insult or offend others. It's just that I had never in my life installed this reputation system, it's something completely new to me, and I have no previous experience in such things. So I'm afraid that the ugly names for the ranks slipped past me.
Please understand that our forums are really a very sophisticated and extremely complex piece of software — because we also have rather complex needs. So we have to rely on good-willing volunteers to keep them up and running and doing what we need — but we are unable to hire experts with decades of experience with this software and who would certainly not make this kind of mistake. At least, they would have asked first: 'do you wish the rank names to be visible or not?' I thought that just clicking on the checkbox that says 'images' instead of 'text' (yes, there is something like that in the configuration) would be safe enough. I would never have thought that the image also has the text when you _hover_ over it with the mouse, or I'd have either changed the rank names, or — like Calli now did — just get rid of the ranks forever.
So don't blame the technology, blame the silly person who installed it wrongly, namely, me. I'm fine if you say that 'Gwyn failed' (which would be quite correct!) but not 'the experiment failed' because, well, we're really still experimenting with what it can do or what it cannot do. It's still possible that there are more mistakes lurking in the configuration, and it's also possible that at the end the SC figures out that the reputation system is really useless. But I would not say that it 'failed' because I made a mistake which, honestly, anyone not experienced with this particular reputation system would do.
I would never dream of testing the mouse hovering thing, but I blame myself for not having changed the rank names to something politically correct — in that case, this would have never happened. Alas, I was pressed for time... which is a bad excuse, I know... but it's the only one I have to offer: I certainly should have been more thorough, but I wasn't, so all I can do is, once again, apologise for my incompetence in setting this up.